Return Policy
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Return will be processed only if:
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It is determined that the product was not damaged while in your possession;
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The product is not different from what was shipped to you;
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The product is returned in original condition (with brand's/manufacturer's box, tags intact, user manual, warranty card, and all the accessories therein).
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Requisites for refund:
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In case of defective product received: Only product image is required;
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In case of wrong product received: Both product & tag images are required;
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In case of wrong size received: Both product & tag images are required;
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In case of product different from website/doesn't look the same: Only product image is required;
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In case of incomplete order received: Both product & tag image is required.
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Returns or exchanges will not be accepted after 7 days from the date of order delivery.
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Products may not be eligible for return in some cases, including cases of buyer's remorse such as colour of product ordered or incorrect product ordered;
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Products marked as "non-returnable" on the product detail page cannot be returned;
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Any defects or damages to the order must be reported with a live unboxing video recorded within 2 days of the date of delivery.
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During an ongoing sale, we do not carry out product exchanges.
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Additional information is not required to return an eligible order unless otherwise noted in the category-specific policy;
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In case you have purchased an item which has a free gift associated with it and you wish to return the main item, then you will have to return the free product as well;
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Unfortunately, we cannot accept returns on sale items or gift cards.
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We will not be liable for the products returned by mistake. In circumstances where an extra or a different product is returned by mistake, we would not be accountable for misplacement or replacement of the product and are not responsible for its delivery back to the customer;
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Returns and replacements are carried out free of cost if wrong products (incomplete sets or incorrect style), wrong sizes (size other than that ordered), or damaged products are received by the customer. However, the Company reserves the right to levy shipping charges on cases that come under legal scrutiny;
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Return Intimation: You can either call our Support Number 0091-9924473290 or Email Us athirikadhruti@gmail.com within 2 days from date of delivery. The details of the return (Order number, courier docket No or AWB No, and Reason for Return) should be shared with the Customer Support by email.
